While on the Edit User page, you can click/touch theicon to "Impersonate" the user account. This allows you to log in as them without knowing their password and view/use Web Connect logged in as that user.


You can also click/touch the icon to reset the user's dashboard. Any dashboard customizations the user has made will be lost and the dashboard will be reset to Web Connect default settings.


Click/touch the fly-out menu in the upper-right corner to access other options for setting up accounts, viewing usage logs or returning the the Manage Users page.



Note: The above information relates only to a non-Customer role account being logged in to Web Connect. If the logged in user is a Customer Admin role,
the Manage Users features will be different. See the Customer Portal help content for this information.