Provide your customers with the most relevant information and enable them with a faster self-service ordering experience.
Customers expect more in today’s fast-paced business and technological environment. If your business is not providing tools that allow customers to better manage their purchases from you, one of your competitors likely will.
With Web Connect, your customers can access order and invoice history, see order and invoice details, view their open and aged invoices, review proof of delivery and more. If enabled, customers can place orders through a smart phone, tablet or laptop/desktop. They can even create accounts for users in their environment to manage their order workflow. Web Connect Customer Portal features can greatly enhance your customer service and reduce the workload of your inside sales force